5/30/2023 0 Comments Setting up wakeonlan goverlan![]() (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in. Not being able to see computer information from non-active agents. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. The remote function along with the chat feature. For developed Companies this is a huge set back when other systems already have this feature. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. Kommentare: It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. If the person launching GR is not a system admin on remote machines (they shouldn't be!) they must enter their admin credentials for each connection (they can be saved per session). It would be ideal to allow a "run as another user for all connections" function. Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. Additionally, the concurrent user license model makes it great for teams with part timers! These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager, auto license redaction on close, connection history and abundant logs. GR has a great user interface with several key features that set it apart from other basic remote support tools. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs. Kommentare: GR has been a wonderful tool in both organizations I have managed.
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